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Repair Services
✓Factory-trained & SCA-certified technicians
Commercial coffee equipment repair & service
We service the brands we sell. That means trained technicians, genuine parts and manufacturer support on every job, from espresso machines and grinders to brewers. Other brands may be repaired case by case, in our repair center only.
17Brands we sell and service
On-siteOr in-shop at our Riverdale, NJ shop
$250First hour on-site, then $200/hr
!
We service the brands we sell.
On-site service is for the brands listed below. Other brands may be repaired case by case, in our Riverdale repair center only. Please call before bringing one in.
Brands we service
If we sell it, we fix it.
Our technicians service these brands on-site and in our shop. Brands with a page link to it; tap one to learn more.
Super-automatic
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✓HLFWe service
Home espresso machine?
Linea Mini, Micra & GS3 repair
We repair home machines from La Marzocco only: the Linea Mini, Linea Micra and GS3. We are a factory-authorized La Marzocco warranty service provider, with optional pickup and drop-off.
Brand not listed? We may be able to repair it in our Riverdale repair center, depending on the equipment and parts availability. We don't service other brands on-site. Call (973) 283-5568 before bringing it in. If it is time to replace it, we can help you choose from the brands we carry.
Why our brands
Focused service is better service
Shops that work on everything often learn on your machine. We do the opposite. By focusing on the brands we sell, we know every model we work on, carry the right parts and get it fixed right the first time.
01
Factory-trained & SCA-certifiedOur technicians are factory-trained on the equipment we sell and SCA-certified, so diagnosis is faster and more accurate.
02
Genuine partsWe source genuine manufacturer parts for every brand on our list.
03
Manufacturer supportAs an authorized dealer, we work directly with the manufacturers when a repair needs it.
04
One partner for sales and serviceThe team that sells your equipment is the team that keeps it running.
Service options
Three ways we can help
Clear, published rates. Labor is billed in 30-minute increments after the first hour, plus parts.
We come to you
On-site repair
$250 first hour
- Then $200 per hour, billed in 30-minute increments
- No trip fee within 30 miles of our Riverdale shop
- Monday to Friday, 9 AM to 5 PM
You drop it off
In-shop repair
$190 per hour
- Plus parts
- $125 diagnostic fee only if you decline the recommended repair
- Drop-off and pick-up at our Riverdale shop are free
After hours
Emergency service
$300 call surcharge
- Then $350 first hour, $300 per hour after
- Evenings and weekends
- Billed in 30-minute increments
Want a number before you call?
Get an instant estimate
Our Service Rates page has a calculator that estimates labor and travel for your address.
How it works
From request to running again
No guesswork and no surprise invoices. You approve the work before we do it.
01Request service
Book online or call us. Tell us the brand, model and what the equipment is doing.
02We diagnose
On-site or in our shop, a technician finds the cause of the problem.
03You approve
We explain the repair and the cost. Nothing happens without your OK.
04We repair & test
Genuine parts, then a full test so your equipment is ready for service.
Maintenance service
Prevent the breakdown before the rush
Most emergency repairs start as small problems. Regular maintenance service replaces worn gaskets and screens, checks pressures and temperatures, and catches issues early.
No contracts
Book maintenance when you need it.
Same technicians
The team that repairs your equipment maintains it.
Which brands do you repair?
We service the brands we sell: La Marzocco, Astoria, Wega, Rocket Espresso and San Remo espresso machines; Thermoplan and HLF super-automatics; Mahlkönig, Mazzer, Anfim, Hey Cafe, Ditting and La Marzocco Swan grinders; Bunn, Curtis and Fetco brewers; and Poursteady pour-over systems. Other brands may be repaired case by case, in our repair center only.
Why do you focus on the brands you sell?
Because we know them inside out. Our technicians are trained on these brands, we stock and source genuine parts for them, and we have direct support from the manufacturers. That lets us fix it right the first time instead of guessing on equipment we don't know.
My brand isn't listed. Can you still help?
Possibly. We repair other brands case by case, in our Riverdale repair center only, depending on the equipment and parts availability. We don't service other brands on-site. Call (973) 283-5568 before bringing it in. If your equipment is at the end of its life, we can help you choose a replacement from the brands we carry.
Do you repair home espresso machines?
Only La Marzocco. We repair the Linea Mini, Linea Micra and GS3 in our shop, with optional pickup and drop-off. See Linea Mini, Micra & GS3 Service & Repair.
How much does a repair cost?
On-site service is $250 for the first hour, then $200 per hour billed in 30-minute increments. In-shop repairs are $190 per hour, plus parts. See our Service Rates page for full pricing and an instant estimate.
Do you stock parts?
Yes. We stock most parts in our Riverdale shop, especially for La Marzocco, Bunn, Fetco and Curtis, so many repairs can be finished on the first visit. Parts we don't have on the shelf usually arrive within a day.
Do you offer emergency service?
Yes. Our regular hours are Monday to Friday, 9 AM to 5 PM. Emergency service outside those hours carries a $300 emergency call surcharge, then $350 for the first hour and $300 per hour after that. Call (973) 283-5568.
Is there a diagnostic fee?
For in-shop repairs, a $125 diagnostic fee applies only if you decide not to go ahead with the recommended repair. On-site and emergency calls have no separate diagnostic fee; the first-hour rate covers diagnosis.
Do you offer maintenance service?
Yes. Regular maintenance service helps prevent breakdowns and extends the life of your equipment. There are no contracts. See Espresso Machine Maintenance for details.
Equipment down? Let's get you brewing again.
If it is a brand we sell, our technicians can fix it. Other brands? Call us first.